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FAQ
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How do i know if my bookings have been confirmed?To secure reservations, please whatsapp Ryan @ +65 9737 7577 to confirm availability. Thereafter, you are able to pay via the following methods to confirm your reservation. - Bank transfer - Pay Now: UEN number: 20004793M - Credit card (surcharge of 3.4% applies)
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How many hours do i need to book for?This depends on how many people you wish to invite on the boat. As a gauge: 2 - 4 pax: 3 hours 4 - 5 pax: 4 hours
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What are the hours available for booking?We are opened Monday to Sunday, 9am - 7pm.
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Can you tell me more about the ATX experience?Once a booking is paid for and confirmed, no refunds will be entertained. In the event that you need to reschedule, there will not be any penalties if rescheduling is done more than 14 days before the booked session. If rescheduling is made between 5 to 14 days before your booked session, a 10% change fee will be imposed. If changes are made 2-5 days from your booking date, a 30% change fee will be imposed. For changes less than 48hrs from your scheduled outing date, a 50% change fee will be imposed. Once a booking is made, you shall turn up on time. If you are late and continue with the programme, then the session which you have booked shall still end at the original booking time. In the event of severe inclement weather on site or any other cause beyond our reasonable control, we will be happy to reschedule said outing to the next available date within 3 months of your original booking date, subject to our availability.
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